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New CAHPS Survey Will Assess Reform-Expanded Medicaid Satisfaction

The Centers for Medicare and Medicaid Services is rolling out a new survey of consumer satisfaction with health care services, called the Nationwide Consumer Assessment of Healthcare Providers and Systems (DCAHPS) Survey for Adults in Medicaid.

“The survey will serve as baseline information on the experiences of low-income adults during the early stages of implementation of the Affordable Care Act provision that permits states to expand eligibility to adults with income below 138 percent of the federal poverty level who were not previously eligible,” according to a CMS notice available here.

CMS believes surveying about 1.5 million adults during a three-year period will enable federal and state agencies to provide better and more affordable care to Medicare beneficiaries, and could give indicators of quality of care within and across states.

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Categories: Medicaid Watch